If you need to reschedule or cancel your appointment, a 24 hour minimum notice is required. Clients that have a card on file will be charged 20% of the services booked if they do not cancel with 24 hour notice or no-show the appointment. Returning salon clients that cancel without 24 hour notice or no-show will be required to provide a card before booking and will be subject to our Cancellation Policy for all future appointments.
We feel as a company, children who are unattended pose a safety issue. We work in an environment that has sharp shears, razors, chemicals, and hot tools. If something were to happen to your child, it would not only be upsetting to you and your family, it would be equally as distressing to us as a company.
We encourage parents to visit the salon without their children unless the child has an appointment. During the appointment, children need to be able to sit still so that the stylist can perform a quality service. If your child is disruptive, we may ask you to reschedule your appointment.
Please understand that our concern is the safety of your child. We write this notice without the intent of offending, and hope that you will aid us in keeping our salon a safe environment. Please contact us if you have any concerns or questions about our policy.